My son is living in China and is trying to cancel his account. He does not have access to the Internet. Help!

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  • Updated 2 years ago
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Carol Morris

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Posted 2 years ago

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Dennis, Mobile Master

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The account owner needs to call in to cancel
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Chadwick, Mobile Master

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He will have to call this number via Skype/Hangouts/Whatsapp or whichever app or site he prefers to cancel the account.

1 (866) 995-6636
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Chadwick, Mobile Master

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sorry, my comment is useless without internet. Maybe go to a wifi cafe or something and pay to use it? if thats available?
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Carol Morris

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thank you for your quick response. I have passed your message on to him. In the meantime I'm trying to see if I can get a phone number that he can call from China. He is using number 647 788 4377, but is having a problem connecting with someone who can speak English (I think). Either way this number is not working for him. I guess the time difference don"t help either.
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Robert, Mobile Master

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Without internet, I'm not sure he can do much...He could call, but that would cost money.
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Carol Morris

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Would you by any chance have a phone number that he could call from China and that will connect him with someone who can speak English? He is using number 647 788 4337, but cannot connect properly to make the cancellation.

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