My SIM card stopped working, I went to the Koodo outlet and got a New SIM, I can't find where to register it online to tie it to my account.

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  • Updated 9 months ago
My SIM card stopped working, I went to the TELUS Koodo outlet in Thunder Bay and got a New SIM, I can't find where to register it online to tie it to my account.
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Johnathan Savard

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Posted 9 months ago

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Dinh, Mobile Master

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I think they removed the option to do it online due to some fraud concern, you have to call Koodo so they could replace the old SIM with the new one.
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Dennis, Mobile Master

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You can also send them a private message on facebook or twitter is you do not want to wait on hold
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Johnathan Savard

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Thanks, it seemed silly to have to call to fix the issue of being unable to call. Which FB group do I contact?
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Dennis, Mobile Master

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Unfortunately a few fraud cases ruins it for the rest of us :(

https://www.facebook.com/Koodo/
(Edited)