My SIM card has locked

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  • Updated 1 year ago
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Biraj Karki

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Posted 1 year ago

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Allan, Mobile Master

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Is the sim card locked or the phone?
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Robert, Mobile Master

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If the SIM card is locked, I guess you'll be asked the PUK code. If that's the case, then you will need to contact Koodo for the PUK code. If the phone is lcoked, don't call Koodo, we're able to help you out here.
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Allan, Mobile Master

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Agreed with the info on the PUK code. Koodo will need to be contacted.
If you have an iPhone that needs to be unlocked contact Koodo to recieve an unlock code. For any other device it will be cheaper to purchase an unlock code from somewhere else like ebay for example.
(Edited)