My service has been disconnected.. My bill due amount is not over my usage cap.. Why has my service ceased?

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  • Updated 4 years ago
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Jeff Doiron

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Posted 4 years ago

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Jonathan I, Mobile Master

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As long as your bills are up to date then they don't disconnect you. Have you tried removing the SIM card for a minute, put it back together, and then reboot the phone?

Also make sure airplane mode is off and you have 3G enabled in your settings.

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