My self service is not working again getting tired of this

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  • Question
  • Updated 1 year ago
  • Answered
Self service ant working again it's locked
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Clayton Diprose

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  • im mad mad

Posted 1 year ago

  • 2
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Mayumi, Mobile Master

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You can't log in or you can't access to the page you want?
What error message did you get?
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Bernard, Official Rep

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Clayton, the portal was designed only to lock up if 5 failed attempts of correct username password combinations are used. This is only for an hour then it unlocks itself. Yo seem to be using 2 different email addresses, maybe an incorrect match caused the issue?