My self service is not working again getting tired of this

  • 2
  • Question
  • Updated 12 months ago
  • Answered
Self service ant working again it's locked
Photo of Clayton Diprose

Clayton Diprose

  • 82 Points 75 badge 2x thumb
  • im mad mad

Posted 12 months ago

  • 2
Photo of Mayumi

Mayumi, Mobile Master

  • 112,794 Points 100k badge 2x thumb
You can't log in or you can't access to the page you want?
What error message did you get?
Photo of Bernard

Bernard, Official Rep

  • 75,644 Points 50k badge 2x thumb
Clayton, the portal was designed only to lock up if 5 failed attempts of correct username password combinations are used. This is only for an hour then it unlocks itself. Yo seem to be using 2 different email addresses, maybe an incorrect match caused the issue?