My Samsung S4 has turned off both Wifi and Bluetooth and won't allow me to turn them on again.

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My Samsung S4 has turned off both Wifi and Bluetooth and won't allow me to turn them on again. I took it to a Koodo Kiosk and they reset factory settings, which got it working for about a day, but now it's back to blocking both. This, of course sends my data count way up. What could this be and how can I fix it?
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Grant Howell

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Posted 1 year ago

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Robert, Mobile Master

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Hello Grant.

Some people on the internet suggest removing the battery. Try and see if it fixes the problem.
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Grant Howell

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Hi Robert.

I tried that - and it WORKED!  Thank you very much.

Now I just hope I don't have to do that each morning to maintain things!

Thanks again.