my puk code and/or unlock code is not working

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  • Question
  • Updated 8 months ago
i had bought a phone locked from koodo. I bought a simcard from chatr. My phone was asking me for unlock code which i bought and entered but it is not working. After a couple of trials, my phone asked for PUK number which i asked chatr for and it didnt work. I replaced my sim card and it still didnt work. They have asked me to contact koodo.
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Bassel Ibrahim

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Posted 10 months ago

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Bassel Ibrahim

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i just wanted to add. I'm sure about my unlock code because i bought it from 3 different people who gave me the same number. 
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rikkster, Mobile Master

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Hi Bassel, your best option is to contact the sellers of the unlock code for a new code or refund.

Which phone do you have?
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Robert, Mobile Master

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You said PUK and the unlock code. The PUK code you only get it from the carrier the SIM card belongs to 
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Chad Burr, Mobile Master

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Where did you get your phone?
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Wallace Tollington

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walmart
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David, Mobile Master

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That's wonderful, Wallace. Have you a question we might help you with?