My Pro -Rated Charges are wrong

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  • Updated 8 months ago
I did the math and it isn't adding up. I am charged $42+Tax/Month = $47.04

I activated on October 27. So From October 27 to Nov 1 = 5 days
$47.04 divided by 31 days = $1.5/day
5 days x $1.5 - $7(Including tax)

November $47.04 + (Pro-rated)October $7 = TOTAL BILL = $54.04(Including Tax)

Can someone explain why I've been charged $67.58?
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Grant Koivula

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Posted 8 months ago

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Dennis, Mobile Master

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What does it say on your detailed pdf ebill?
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Grant Koivula

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Ugh! My bad.
$10 phone number change I missed.

But then they charged me for another number that I've never had.
Only $1.50 but I still don't understand why its there. 
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Dinh, Mobile Master

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The page 3 of your bill should have all of the breakdown detail.
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David, Mobile Master

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Did you purchase a phone? If so, there would be a Tab charge.

Edit: You had a phone number when the phone was first activated. It was then changed to the new number you have now.
(Edited)
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Grant Koivula

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Yeah thanks for everyone's replies. I am now satisfied. 
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Timo Tuokkola, Mobile Master

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Incidentally, for the purposes of proration, a month is considered to be 30 days, not 31.