My plan says ( Unlimited messaging (text & picture)

  • 2
  • Question
  • Updated 1 year ago
  • Answered
I don't text very often. But yesterday I wanted to send a picture and today I wanted to send another picture and won't go through. Loop and loop....
Photo of Rey Lopez

Rey Lopez

  • 110 Points 100 badge 2x thumb
  • confused

Posted 1 year ago

  • 2
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
Check if your settings are correct: http://aide.koodomobile.com/plans-add...
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
Make sure your data is turned on. Sending a picture requires that your data connection to the koodo network be on.

If it is on, check your add ons in self serve and make sure you don't have a full data block enabled.
Photo of David

David, Mobile Master

  • 89,178 Points 50k badge 2x thumb
You can also email a picture.
Photo of Dennis

Dennis, Mobile Master

  • 187,616 Points 100k badge 2x thumb
Did 1 go through or did both not go through?