My plan

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  • Question
  • Updated 3 years ago
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I just switched to Koodo from Bell and my plan is 750 minutes call anytime. But on my profile it says my airtime is 175 minutes. Does it mean that I have 175 minutes of call every month? Your agent said that was 750 minutes per month.
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ebrahim

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  • Confused

Posted 3 years ago

  • 1
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Sophia, Mobile Master

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It's just this month, Ebrahim, because you have only so many days until the next billing cycle. It's called proration. Next month and from then on, you will have all 750 minutes available to you :)
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Mayumi, Mobile Master

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You had 7 days (activation day to the end of the billing cycle) to reset your billing cycle.
(750 min / 30 days) x 7 days = 175 min
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Yannick

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Hi Ebrahim, Sophia & Mayumi are right! You'll find more information about the proration and your first bill on this link http://koo.do/firstbill :) Thank you and welcome on board!

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