My phone won't shut off??

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  • Updated 2 years ago
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Daryne Lee

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Posted 2 years ago

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Jonathan I, Mobile Master

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Are you getting some type of error message? Have you tried holding down the power button on your device until a prompt appears to shut it down?

Some phones (or at least some of the Windows phones I've used) won't shut off if they're plugged in.
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Chadwick, Mobile Master

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Super obvious answer here, but, if you have a battery, pull er out!
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Nabil, Employee

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Hey Daryne,

Still experiencing issues?

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