My phone won’t let calls through

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  • Question
  • Updated 1 week ago
Koodo’s not
Helpingp
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vicki russell

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  • There you are,frustrated

Posted 2 weeks ago

  • 1
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Mats

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Have you tried restarting your phone?
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Goran, Mobile Master

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Try restarting your phone. Do you show as connected to the network? When you try dialing out does it tell you some sort of error code or something? We need more details to help you.
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Dennis, Mobile Master

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Are you able to text successfully?

Make sure DO Not Disturb mode is not on
(Edited)
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Robert, Mobile Master

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Is your bill paid?
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vicki russell

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Always
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Goran, Mobile Master

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Can you give more information as an update please?
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vicki russell

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My bill has been overpaid for the last two months!
I don’t owe koodo any money!
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Mats

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How about the answers to the other questions as to why your phone won't let calls through. Your phone wouldn't work at all if your account was suspended for not paying your bill so I don't get that question.
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Mayumi, Mobile Master

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So, you have a prepaid account and you have enough funds in your account.
What base plan do you have?
Do you have a Talk booster?
(Edited)