My phone will only allow me to text certain people

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  • Updated 2 years ago
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I recently got registered with Koodo, and My phone will only allow me to text certain people, It will not allow me to text me Husband, and I am not receiving texts from him either. How can I get this fixed?
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Sarah Hatheway

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Posted 2 years ago

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Robert, Mobile Master

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Hello Sarah. Did you just port your number? Can you call your husband and not text him?
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Sophia, Mobile Master

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Did you port in your number, Sarah? That usually takes a few days to complete, and you may experience some weird behaviour until it does. You could try rebooting your phone, take out the SIM card for a few minutes and then put it back together again... that might speed up the process.
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Sarah Hatheway

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Thank you, yes I did. I will try rebooting and taking out the SIM card for a bit. thank you!