my phone will disconnect during calls, then try to call back and it won't go through. have taken out battery and sd card and still no luck

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  • Updated 10 months ago
my phone will disconnect during calls, then try to call back and it won't go through. have taken out battery and sd card and still no luck in placing a proper call to its entireity.. help
Photo of Candy McMurray-Gordon

Posted 10 months ago

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Photo of Robert

Robert, Mobile Master

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Hello Candy,

Did you try taking out the SIM card as well?
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Mayumi, Mobile Master

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What phone do you have?  Was it working before?
Can you try put your SIM into another phone to see if your SIM works properly?
It could be damaged SIM.
(Edited)
yes I have tried everything. I made the 2 hour trip to my closest koodo kios and had the guy take a look at it, and he is sending it away to get checked.. so we will see if I get it back in working order or if I am getting a replacement... thanks guys!