My phone was broken - and off - for a week, and now have a new phone. Can I recover text messages received during that time?

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  • Updated 3 months ago
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Hi there!

I broke my phone, and got a new one. The phone was off for a week. The new phone I recevied was the exact same phone. I that  that  once I popped the sim card in, I'd get the text messages that were received over the week when it was "off"/broken. However, there are no messages. (I know people sent some). Any way to recover them?

Koodo USAGE summary says there's no activity, but some people told me they texted.

I have an iphone. (My imessages were not synched so looking for sms msg)

Thanks,

Sarah
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Sarah Switzer

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Posted 3 months ago

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Dinh, Mobile Master

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Hi Sarah,
I believe the stored SMS has an expired time (24-3days). If you turned on your phone and they didn't come then they were properly gone.
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Dennis, Mobile Master

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If you sim is working (you can call and text) and you have not received your old messages yet, then unfortunately they wont be coming. Unsent texts are only kept in the queue for so long
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Sarah Switzer

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that's too bad - oddly, they're also not listed on the koodo usage summary.
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Dennis, Mobile Master

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Prolly cuz they werent delivered
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Sarah Switzer

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thanks!