My phone stopped working

  • 2
  • Question
  • Updated 4 years ago
  • Answered
i have a galaxy samsung s3 , i deleted my dad's account on google and dropbox since i deleted his account nothing is working! whenever i open an app it says " unfortunately (whatever app i opened) has stopped" and my phone keeps restarting by itself and it takes so long for it to open and suddenly there is no space in my phone i even deleted some apps but then once i get a text , the storage is full once again...!! i can't even get a text because there is no space and when someone sends something it says " can't receive text , storage full" ! Please help!!! Thank You
Photo of Layla

Layla

  • 90 Points 75 badge 2x thumb

Posted 4 years ago

  • 2
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
Try a factory reset, Layla :) Here is how to do it: http://www.wikihow.com/Reset-a-Samsun...

Let us know if that solved your problem!
Photo of Layla

Layla

  • 90 Points 75 badge 2x thumb
Thanks that helped a lot :)

This conversation is no longer open for comments or replies.