My phone says I have no simcard out of no where

  • 1
  • Question
  • Updated 1 year ago
  • Answered
My phone 5 hrs ago said I have no sim card and I can't enough go on my data there's no switch for it I need help as soon as possible
Photo of Kayla

Kayla

  • 60 Points
  • anxious

Posted 1 year ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
Hi Kayla,

You could try take out the SIM card, switch off the phone, then reinsert the card and boot up your phone again. If that doesn't help, I suggest you get a new SIM card... it probably went bad!
Photo of Kayla

Kayla

  • 60 Points
Hey thanks il try that I never heard of a sim card going bad after a yr I was wondering if I have to manufactory reset it which I hope not but if it will save my phone il do it
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
You could try the SIM in another phone, do you have a friend with a Koodo phone just to test? I wouldn't factory reset your phone just yet :)
Photo of Cory

Cory

  • 10,482 Points 10k badge 2x thumb
SIM cards do fail occasionally. I would try replacing that before you factory reset your phone.
Photo of Goran

Goran, Mobile Master

  • 89,992 Points 50k badge 2x thumb
If you don't know anyone, Koodo stores wil have demo phones and Sim cards to swap each with to see if the problem follows.
Photo of Kayla

Kayla

  • 60 Points
Thanks everyone some how wfter 5 hrs and myself Pretty much giving up I simply kept turning my cell on and off and it can back to me no sim card issue no longer just really messed up worst 6 hrs total of my life lol with my boss not having contact for work reasons