My phone picks up US networks when driving on Canadian side of Canada/US border.

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I live in a community in Canada, bordering the US. My phone picks up US networks when I drive down the river bordering our countries. I've been charged $5 for US roaming, when I haven't been in the US for months. How do I have this credited back to me and keep from picking up these networks without shutting off roaming constantly?
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Jan Middleton

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Posted 1 year ago

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Robert, Mobile Master

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Hello Jan.

In order not to connect to US network, you would need to turn off the automatic network selection in your phone. Also, to dispute any charges, you need to contact Koodo.
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David, Mobile Master

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I bet you can watch US over the air TV as well!  Radio waves don't respect those imaginary lines we call international boundaries. Let us know what phone you use, and we can provide some suggestions on how to switch off the network selection Robert described.
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Typical Android:

Settings => More networks => Network => Mobile networks => Network operators =>
Let the list populate (may take a few minutes in a busy border area) and then choose Koodo rather than automatic.
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If you decide to take a trip to the US and want to roam, you would have to repeat this process and revert to automatic or you will have no service.
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Don't know why Koodo doesn't have the map of the circle of border area that if you connected with the state you do not get roaming charges. And in the circles you can make call to area codes to he state free, and if in the states call back home free. Am questing they don't what everyone to know it. You can not use data or text in the areas of the states, that is why I turn off my data and do not text when in the states..

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Allan, Mobile Master

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That would be way more complicated to do then you think.