My phone number is *** Please tell me the status of my contract with Koodoo. I lost my phone - what I need to do.

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  • Updated 2 years ago
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  • (Edited)
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Rick Baker

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Posted 2 years ago

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Sophia, Mobile Master

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You will need to go into self service and mark your phone as lost, Rick, that will make sure nobody can use your number and ring up your bill.

Did you sign up with a service like Find my phone (iPhone) or Google's own Android Device Manager to locate your phone?
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Melissa, Employee

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Hey Rick! We had to remove your phone number from your post since this is a public forum. I strongly suggest following Sophia's suggestion to mark your phone as lost..keep us posted :)
(Edited)
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Daniel, Employee

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Hi Rick! Since we can't access your account here to inform you on the status of your account (Tab, etc), you can contact us through our Facebook and Twitter pages if you still need help on that.

By the way, we don't offer contracts :)

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