my phone needs puk # and my account is locked

  • 2
  • Question
  • Updated 2 years ago
  • Answered
my phone needs puk # and my account is locked
Photo of Paul La Brash

Paul La Brash

  • 100 Points 100 badge 2x thumb

Posted 2 years ago

  • 2
Photo of Bernard

Bernard, Official Rep

  • 75,646 Points 50k badge 2x thumb
We need to authenticate your account for that. Send us a direct message on Facebook and we can give it to you there.
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 199,580 Points 100k badge 2x thumb
Unfortunately the only way to get the PUK code is to call customer service or private FB message Koodo on their page and request it from them.
(Edited)