My phone is "disconnected from the network"

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  • Updated 4 years ago
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My phone is "disconnected from the network". i don't have to pay my bill until Nov 11 yet i can't use my phone
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Luke Silver

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Posted 4 years ago

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Dennis, Mobile Master

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Try Settings>General>Reset>Reset Network Settings
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Cameron Jones

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Are you on a spending limit maybe?
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Luke Silver

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i have unlimited text so i dont think a spending limit would affect that....
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Luke Silver

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tried the reset, still nothing
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Khaleila

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Hey Luke,

Since we don't have access to your account here, you'll need to give us a call by dialing 1-866-995-6636 from a landline and an agent will take a look into this. Thank you.

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