My phone is a S5 Neo and it says my password is entered incorrect but it is not, I have not forgotten my password. How do I fix this?

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  • Updated 1 year ago
My New S5 Neo from Kudoo won't let me use my phone, it says I am entering an incorrect password, but I have not changed or forgotten my password.
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Celie Parsons

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Posted 1 year ago

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Mayumi, Mobile Master

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Are you setting up your phone or password for the lock screen said incorrect?
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Celie Parsons

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No, it was set up a few days ago and was fine. It was ok  last night but this morning I couldn't use it.
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Mayumi, Mobile Master

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Did you try re-start your phone?  Turn your phone off and wait for a little while and turn it on again?
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Celie Parsons

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I'm trying that now
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Celie Parsons

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It worked. Thank you.
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Mayumi, Mobile Master

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Great (^_^)