My phone has been suspended. If I pay off the tab am I obligated to pay the monthly charge?

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Photo of Connie Briske Prokuda

Posted 2 years ago

  • 1
Photo of David

David, Mobile Master

  • 93,788 Points 50k badge 2x thumb
Yes. You continue to be responsible to pay the debts you have incurred.
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 203,878 Points 100k badge 2x thumb
If you mean can you cancel after you pay off your tab then yes there is no contract, you can cancel right now if you want and your tab and any amount owing for past service up until this point will be billed to you in a final bill. To cancel you have to call customer service
Thank you!
Photo of Sam Dmitruk

Sam Dmitruk

  • 384 Points 250 badge 2x thumb
If you plan on keeping your cell number I may even suggest porting it before you call Koodo and cancel.  Its unfortunate that you want to leave Koodo but you are entitled to keep your number if you choose to do so

This conversation is no longer open for comments or replies.