My online order

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  • Updated 2 years ago
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I recently ordered a phone online. For 2 days now it has simply said "verifying your order". How do I get an update on my order? I was expecting it would have shipped by now. Just kinda curious what's taking so long.
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brad macaleese

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Posted 2 years ago

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Ahmad

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Hey Brad, here's the information for the webstore to see what's up with your order :)

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brad macaleese

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I've emailed that address twice now and have yet to receive a response.....
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Elizabeth

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I personally think calling them will enable you to solve your issue faster :)
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brad macaleese

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I just called them. They needed to verify a few things for my order first. That's done and now its been fully processed and approved. Was told I should have my new phone in the mail by next Monday :)
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Elizabeth

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I'm glad that your problem has been resolved :) Enjoy your new phone Brad!
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5s

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They should use a basic tracking system , like delivery companies. Cuts expense of manning the customer care phone lines

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