my next bill remains 8days and I want to suspend my account when exactly do I need to do that

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  • Updated 3 years ago
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Adewale Esan

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Posted 3 years ago

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Paul Deschamps, Mobile Master

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You can suspend your account at any time. Keep in mind that suspending your account does not mean you do not have to pay your monthly bill anymore so that's why it doesn't matter when you suspend it.
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Adewale Esan

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I mean I will be away from the country for some months and in that case I want the monthly plan to be canceled
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Dennis, Mobile Master

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You can cancel your plan at any time and let them know that you want it active until the end of your current billing period.

At this time you will be billed out any remaining tab owing and overages, plus your number will be canceled and returned back into the pool of phone numbers
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Paul Deschamps, Mobile Master

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If you want to keep your number for when you come back you can put a seasonal hold on the account and you pay $15 a month to do that if you didn't want to actually completely cancel the account.
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Adewale Esan

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Do I need to pay this $15 dollar just a month or on monthly basis till I come back?
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Dennis, Mobile Master

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It depends.  Do you want to keep your number?
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adewale micahael

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I still want to keep my number till i come back.
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Dennis, Mobile Master

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