My new Unlocked Nokia lumia 540 isn't working on Koodo network. Keeps saying no network found

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  • Updated 3 years ago
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  • (Edited)
I got a new Lumia 540 unlocked phone. I've inserted my koodo SIM card into it but the phone can't detect the Koodo network. It shows no network found. So I can't even make calls. I tried using another provider's SIM card and it worked. Any ideas please?
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Pet Tessy

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Posted 3 years ago

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Mathieu, Mobile Master

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Hi Pet,

Are you sure the phone is unlocked? Follow the steps outline on this site:
http://help.koodomobile.com/plans-add-ons-data-and-other-services/data/how-do-i-setup-data-on-my-non...
(Edited)
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Ivan, Mobile Master

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Your phone won't find the Koodo network because it's not compatible with it. It's dual-band WCDMA (900/2100). You need 850/1900 WCDMA for Koodo.
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Spence

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What other Providers Sim did you try?
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Pet Tessy

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Please what Microsoft Lumia phones will work with Koodoo? They all seem similar to the Lumia 540
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Ivan, Mobile Master

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Anything with WCDMA (also called 3G or HSPA) bands of 850/1900.
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Pet Tessy

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Thanks a lot for your help. I got a Samsung Galaxy Grand Prime. It's affordable and has a 5" screen which is one of the reasons I love the Lumia 540. I really love the Windows Lumia series, sad my 540 won't be useful to me in Canada.
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Jonathan I, Mobile Master

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Ivan already touched on this, but the other provider's SIM the OP tried was Rogers/Fido/Chatr. They're the only ones with 2G in Canada. That's why the 540 recognized those. Everyone else is 3G 850/1900 only (LTE is yet another set of bands).

Sorry Pet Tessy, you'll have to buy a different phone.
(Edited)
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Pet Tessy

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Thanks

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