my new s5 has a green line running down the left side of the screen. what is causing get that?

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  • Updated 3 years ago
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Kara Rivett

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Posted 3 years ago

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Dennis, Mobile Master

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Did you drop the phone or ever expose it to water? If so that is likely the cause.

How old is the phone?
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Kara Rivett

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phone is 29 days old and has been taken care of and is in an otter box defender case. The line just apeared out of no where.
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Ivan, Mobile Master

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Sounds like the display is faulty. If what Dennis said didn't happen, that defect should be covered under warranty. You can go to a Koodo kiosk/store and get that started.
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Kara Rivett

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thanks I will try that.

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