My new prepaid activation will only make and receive calls but will not send or receive text messages.

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  • Updated 10 months ago
My new prepaid activation will only make and receive calls but will not send or receive text messages. Account is active. Base plan is paid. It says messages were sent but no one in the contacts has received anything and I am not receiving any they are sending. Restarted wih battery and SIM out. Factory reset. Nothing is working
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Aidan Kavanagh

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Posted 10 months ago

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David, Mobile Master

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Phone model?
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Aidan Kavanagh

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Alcatel Lume
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Dennis, Mobile Master

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Did you port your number over from another provider?