My monthly payment increased and i dont know why.

  • 1
  • Question
  • Updated 2 years ago
  • Answered
My monthly payment increased from 32$ to 41$, i thought it was because i used some data a couple months ago but the amount stayed at 41$ for the following month. i checked my tab and data plans and nothing says I subscribed to any more add-ons or anything.
Photo of Matt Ouell

Matt Ouell

  • 180 Points 100 badge 2x thumb
  • bummed and annoyed

Posted 2 years ago

  • 1
Photo of David

David, Mobile Master

  • 93,614 Points 50k badge 2x thumb
Have you reviewed your PDF invoice in Self-serve? It contains all the fine details of your bill.
Photo of Bernard

Bernard, Official Rep

  • 80,864 Points 50k badge 2x thumb
@ Matt you do not have data included in your plan so when you use it you pay-per-use. That is what pushed your bills up in the last 2 months.