my Koodo cell phone service did not work for me in here in Manila, Philippines

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: no response

Photo of Burt Densmore

Burt Densmore

  • 140 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Mayumi

Mayumi, Mobile Master

  • 115,056 Points 100k badge 2x thumb
Do you have "International Roaming Add-ons" ?
Did you reboot your phone?  

Also, do you have a monthly account or prepaid account?
Koodo's prepaid doesn't work outside Canada.
Photo of Melissa

Melissa, Employee

  • 11,748 Points 10k badge 2x thumb
Hey Burt! Did Mayumi's suggestions help? Is your phone now working? Keep us posted!

This conversation is no longer open for comments or replies.