My kid changed my draw pattern for my Samsung Galaxy Grand Prime...now i can't use my phone. I bought the phone online...so i dont actually have the proof required by the phone company to help me resolve this problem. What can i do now. The phone service is through koodoo.
After entering your password wrong 5-10 times you will get an option to enter your back up pin (You set this when you first put a swipe lock on your phone) or the option to reset via the google account on your phone.