My iphone four has recently stopped sending texts to just one contact. I have tried resetting everything as has the recipient. Help?

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  • Updated 4 years ago
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I cant send texts to one contact but I can call her. Im not sure what else to do. Please help.
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mcmanlypants

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Posted 4 years ago

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Dennis, Mobile Master

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Can the other person send to you?

Did they get rid of their iphone?

Are you sending a blue coloured message bubble to your friend?

Try Settings>Messages and turn on Send as SMS
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Sara Jeddore

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See your settings and see if you hit s button and balk h that number
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Peter

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Hi there,

If they other person recently switched from an iPhone to another device, they will need to disable iMesssage.

You can read more here: http://support.apple.com/kb/TS5185?vi...

Hope this helps!

Peter
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mcmanlypants

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They never had an iphone, and have not recently switched phones.
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mcmanlypants

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They can text me but I cant text them. We both have koodo and have had our phones for about a year.
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Peter

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This is very odd. Is she able to receive texts from anybody else?
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mcmanlypants

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Yup and I can send and receive from people with the same phone type as her
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Peter

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To be honest, this might be something Koodo's tech team will have to look into.

You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.
Hours of Operation
Monday − Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

Sorry I couldn't be of more help :(
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Dennis, Mobile Master

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Did you accidentally block texts from her
Settings>message>blocked
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mcmanlypants

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No. I can receive her texts she cannot receive mine
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Dennis, Mobile Master

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Maybe your friend blocked you.

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