My iPhone 7 will not text another iPhone 7 while in the USA

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  • Updated 2 years ago
  • (Edited)
When in the USA my iPhone will not default to SMS messaging it uses only mms. This means I cannot text anyone with an iPhone 7 unless I iMessage them and that means having wifi or data. Any ideas what I can do.
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mslindy

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Posted 2 years ago

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Robert, Mobile Master

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Hello Mslindy.

Did you activate the option to sned as SMS when iMessage is not available? You would need to go in settings > message in order to do that
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mslindy

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Yes I did, though sometimes it is nit an option until I hook up to wifi AND data. Then I get a message that tells me to turn iMessage on. I get this even when iMessage is turned on in the USA. I have refreshed networksa, restored phone. Checked all settings and no luck. I am ready to unlock it and sell it and buy the six back that I had no trouble with , however I am upset about having to give in when I want then7 and can't get help or answers,
(Edited)
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David, Mobile Master

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Your iPhone 7 works no differently than the iPhone 6 did. You need to look at what has indeed changed since you last used an iPhone in the USA.

You can't use BOTH cellular and Wi-Fi at the same time, it is generally one or the other. It is likely that you are seeing your iMessages transfer when you connect to wi_fi, because you do not have a cellular data plan active at the time you create the message, and it waits until a data connection is available.
(Edited)
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mslindy

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I want to use the cellular network I can't afford data in the USA and there is not always wifi
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mslindy

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Thanks but that's what I thought. Four trips later still no texting to iPhone 7
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Ivan, Mobile Master

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Your phone defaults to MMS if you're trying to send media (photo/video) or if you're trying to text multiple people at once.
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mslindy

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No, I am trying to text a person with an iPhone, androids work because they will accept mms but not the iPhone 7. I have phoned Koodo four times for. The USA and they don't help. I have talked to apple care twice once in Canada and once in USA. They say it is Koodo's problem. Koodo says to us applies problem. Meantime I have a $1000 phi ex that only works in once country !
(Edited)
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mslindy

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The phone will no go into SMS in the USA unless I have wifi or data on,
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mslindy

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The defeats the purpose of having a CELL phone
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Timo Tuokkola, Mobile Master

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What colour are the message bubbles for the outgoing messages that will not send?
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mslindy

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Blue ... like Imessage they will not turn to green. When pressing on message I do not have the option to "send it as a text." If I did then it would be green, this is with iMessage turned on or off doesn't matter.
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mslindy

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It's messed up. I have restored the phone twice now. I just got it in October. It's an issue as I have a home in the USA too. The iPhone 6 worked fine
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mslindy

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Timo Tuokkola, Mobile Master

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If the sending problem is occurring and you notice that iMessage is stuck on ‘Waiting for activation’, you can fix it with these instructions: http://osxdaily.com/2012/12/20/fix-th..., and similarly, you can resolve activation error messages with these directions: http://osxdaily.com/2013/09/23/fix-im...
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mslindy

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Thank you that will help when I have wifi and or data, but what helps when I want to send a message through the cellular network.
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mslindy

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I did everything. The links suggest plus a few more, like turn airplane mode on and off. I did the reset networks many times. I spent a goood deal of time on my vacation trying to get this to work and I couldn't . I can text androids and iPhone 5 6 but NOT 7 and they cannot text me in the USA, everything fine in Canada
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mslindy

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No SMS choice
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mslindy

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mslindy

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Same phone in Canada on Koodo. Same screen but different
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David, Mobile Master

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So...... you are not in the USA, but aboard a cruise ship using Cellular at Sea. This is a whole different situation than you have previously described. It is clear from your screen that you do not have the necessary connections for iMessage to create the necessary links through that cellular interface. Here are some steps yo might try:
Sign into the Koodo self serve website. Add the free “International Voice Roaming" and / or the free “International Data Roaming” add on. Then turn airplane mode on and off. When your phone connects it should be working.
Recognize that while connected to the shipboard cellular connection, you will pay the high rates charged buy the cruise line. Koodo does not offer any roaming packages while onboard.

Also, turning iMessage OFF  might help with your current situation.
 
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mslindy

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I was in the USA for a week before the cruise I just happened to take this picture while on the ship. Now it will confuse the issue, I could not text the iPhone 7 from the USA and Canada border down through the USA and in Mexico , I bought the international and USA roaming packages. Please diregard the picture it was a problem for the entire trip NOT JUST THE CRUISE. My iPhone 6 did not do this when travelling to USA and outside of USA, it was fine . I feel like throwing this iPhone 7 away !!
It's simple. Here it is. It will not SMS text from the USA, MEXICO or BAHAMAS to and iPhone 7 ONLY but it will text all other phones using MMS. That is the problem. I have researched it, I have talked to Koodo I went to Best Buy USA geek squad I phoned apple care. No one can understand that it will NOT text another iPhone 7
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mslindy

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Why ? BTW I am a certified Mickey soft person, so while as not so familiar with apple products, meaning I have no Apple degree they are all I have I do understand the concepts of texting. I have two iPads, a mac and an iPhone 4 5 6 and 7
(Edited)
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David, Mobile Master

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"I can text androids and iPhone 5 6 but NOT 7 and they cannot text me in the USA, "

Then maybe it is their phone, not yours. Is it EVERY iPhone 7, or one in particular that you are having trouble connecting with?
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mslindy

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Every being the two that I know
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mslindy

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Best Buy could not do it either to their iPhone 7
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mslindy

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The Armenian geek squad called apple and apple said it was a network issue with Koodo. Called Koodo they told be it was an applied problem,
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mslindy

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Sorry spelling error, American geek squad. Love auto correct and a negligent proofreader !
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David, Mobile Master

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Not a Koodo network problem since it works just fine in Canada, but not when connected to a US carrier.  You should try with a data package to see what happens.
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mslindy

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It sends texts with wifi or data on just no cellular network INCLUDING Koodo. At the border I cam still on Koodo and that's it . NO texting BY CELLULAR NETWORK to IPhone 7 as bizarre as that sounds, Apple also says it's not their problem because the phone works in Canada.
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mslindy

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I will unlock the phone, sell it and buy a 6 back. I am done with this, there is not enough people going to USA with Canadian provider trying to txt back. It's a no win situation for me,.
Will also leave Koodo as there tech service has proved useless,