My iphone 6 is stopped working,what do I have to do?

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  • Updated 1 year ago
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Angel Angela

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Posted 1 year ago

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David, Mobile Master

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Can you describe the situation a bit more clearly?
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Angel Angela

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My iphone since I bought worked well yesterday the battery was very low I plugged it to get charged after I can't started anymore the screen is black
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David, Mobile Master

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Mayumi, Mobile Master

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Try press and hold the Wake and Home buttons at same time until the Apple logo appears, then release.
Let us know if it worked.
(It worked for me when it happened)
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Angel Angela

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I tried that but nothing is working
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Allan, Mobile Master

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When you plug your phone in to you see any sort of charging symbol? If not try a different outlet, cord, etc.
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Angel Angela

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When I plugged it I can hear the sound but nothing shows on the screen
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Robert, Mobile Master

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Hello Angel.

If it's still under warranty --> https://getsupport.apple.com

They'll find the solution.