My I phone 4 all of a sudden shut down and its fully charged. It will not open/start, what can I do?

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  • Updated 3 years ago
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Sylvie Sohm

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Posted 3 years ago

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Christopher Barrett

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There seems to be a problem with your iPhone itself. There are many troubleshooting steps you could do, and if that doesn't work, I suggest contacting apple support to get it solved.

http://www.apple.com/ca/support/

I'm not sure if this will work for your situation, but you could try holding the power button and the home button at the same time for 10 seconds until it restarts. if that doesn't work, then contact apple support and they could solve it for you.
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David, Mobile Master

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Sometimes it can take longer than 10 seconds, in my experience. But Christopher's suggestion is where I would start.

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