My huawei P8 litecan't make a call

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I received my Huawei P8 lite without any damage, however, after insert my sim card, everything looks ok, carrier network is detected correctly and Koodo name is prompt up on up right corner. But whenever I tried to make a call, the phone application exits immediately, I can't make a call with the phone! Does anyone use P8 lite?
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Honggang XU

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Posted 3 years ago

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rikkster, Mobile Master

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I don't have the P8 Lite, though it looks like a dual-SIM device that takes a Micro-SIM/Nano-SIM. In the users manual it mentions the following:

Enabling or disabling a SIM card
You can enable one or both SIM cards. When you disable a SIM card, you will not be able
to use it to make or receive calls, send text messages, or access the Internet.

Setting the default SIM card for calling and messaging
You can set the default SIM card for calling or messaging.
1. On the home screen, touch Settings.
2. Under All, touch International roaming or Dual card management.
3. Touch Card 1 or Card 2 next to Default calls/messages.

P8 Lite user manual download page

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