my htc powers off, when i turn it back on it gives me a "error report"

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  • Updated 4 years ago
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the error report reads "this phone just recovered from an abnormal reset. " then it asks if I want to send it to htc. ya like that works...not!

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Stefan Isaacson

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Posted 4 years ago

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Nabil, Employee

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Hi Stefan,

I recommend you to give a call to one of our tech for a complete troubleshooting (1-866-995-6636 (#6) from a land line in order to have your phone available). It should help :-).

Also, if your phone is still under warranty, you could have it repaired. Simply bring it in a Koodo store and a rep will help you out:


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