My galaxy s4 wont stay connected to mobile network.

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  • Updated 9 months ago
My phone keeps disconnecting and reconnecting to the koodo network. Mostly disconnected. I have tried pulling the sim card for 30 secs and reinserting. Ive checked the apn. I tried the sim in another phone and it seems to work.
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William Colley

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Posted 9 months ago

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Dinh, Mobile Master

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As you have tried the SIM in another phone and it worked, so the problem wasn't your Koodo SIM, your area, or your account. The problem is highly from the phone.

I would suggest you try another SIM with that phone. If it behaves similarly, it is time to upgrade your phone.
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Chad Burr, Mobile Master

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Also you can try going to settings .... Mobile networks...Network selection

Switch to Manual mode and allow the phone to scan

Choose Koodo or Telus and see if your problem persists.