My Galaxy Grand Prime tells me i'm not registered on network although i 'm a monthly customer

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  • Updated 2 years ago
  • Answered
Monthly Koodo Customer with Galaxy Grand Prime can't use phone , gets msg. NOT REGISTERED ON NETWORK
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Rolf Widmer

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Posted 2 years ago

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Robert, Mobile Master

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Do you have a SIM card in your phone?
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Follow Robert's mini-reset procedure here

Check the Network settings menu to see if you are indeed logged on to a network.