MY DROPPED ONCE BUT THE SCREEN IS BLANK AND EVERYTHING ELSE WORKS I HAD IT FOR LESS 3 MONTH WILL WARRENTY COVER IT IF NOT WAT DEDUCTABLE?

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  • Updated 10 months ago
IF MY PHONE WAS DROPPED ONCE, BUT THE SCREEN IS NOW BLANK AND EVERYTHING ELSE WORKS(IV HAD IT FOR UNDER 3 MONTHS) WILL MY WARRANTY COVER IT, AND IF NOT HOW MUCH IS THE DEDUCTIBLE?? MY PHONE IS A GALAXY J3 OR SOMETHING LIKE THAT (SORRY KOODO HAS REPLACED IT 3 TIMES WITH DIFFERENT MODELS AS THEY DONT MAKE THE ORIGINAL KIND 
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ASHA

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Posted 10 months ago

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Robert, Mobile Master

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Hello Asha,

It's not covered under warranty since it's physical damage. For the cost, you would need to go to a Koodo store so they can evaluate it.