my data is on but I cant send a picture by text

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  • Updated 2 years ago
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I have a Samsung 3.  Up until today I have been able to send and receive photos.  Now it says this service is not supported by the network.  I have unlimited texting and data.
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Linda Swindell

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Posted 2 years ago

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Chadwick, Mobile Master

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Try toggling your data/airplane mode and reboot. If nothing changed your APN settings should be fine.
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Linda Swindell

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I've tried all of the above with no success.
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Chadwick, Mobile Master

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Have u recently updated ur phones software ?
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Ivan, Mobile Master

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Check your APN settings (under network/cellular). Make sure that they match Chad's answer here:

https://community.koodomobile.com/koo...
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Melissa, Employee

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Hey Linda! Did Ivan's reply help :)?
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Linda Swindell

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Yes, thank-you!

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