My data has not reset for the new billing period and i cannot make it update, I have been waiting on hold for over an hr

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  • Updated 2 years ago
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My data has not reset for the new billing period and i cannot make it update, I have been waiting on hold for over an hr trying to resolve this. My data plan was to reset as of sept 6...its now been 18 hrs into the 6th and i still have no data access unless I purchase more data. 
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Mike Hallgrimson

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Posted 2 years ago

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Chadwick, Mobile Master

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I believe there closed by now and your data will reset at midnight, at least mine does.
(Edited)
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Mathieu, Mobile Master

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Hi Mike,

"0 days remaining" means that you still need to go through the day before everything resets. Perhaps this is why you may be confused?
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Michelle

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Reaets at the end of the day