My credit card was compromised so I need to change my number so the payment will go through. Where do I do this?

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  • Updated 3 years ago
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My payments to Koodo are automatically paid by my Credit Card. Recently I was informed that my card was compromised so I have been sent a new card. I just need to register this new number at Koodo and can't figure out how to do this. Please help!
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Katie Allred McCue

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Posted 3 years ago

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Mathieu, Mobile Master

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Hi Katie,

You can do this by loging into Self Serve. Under the billing section you will be able to go and edit your pre authorized payment section and enter a new credit card number.

Hope this helps!