my cellular network stopped working

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  • Question
  • Updated 10 months ago
have a moto g and has worked all along, billed is up to date but cellular won't work so can't receive or send texts or calls
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Julie Marshall

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Posted 10 months ago

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Paul Deschamps, Mobile Master

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Hi Julie first thing is to try a simple reboot of the device and see if that fixes it, it rectifiers many issues.
(Edited)
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Julie Marshall

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how do I reboot
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Paul Deschamps, Mobile Master

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Press and hold the power button until an option pops up to reboot and tap it. Your basically turning the phone off and back on again.
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Julie Marshall

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ok trying this and it worked, thank you so much
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Richard Northorp

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I tried reboot and still have no cellular network
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Allan, Mobile Master

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Known issue in atlantic canada. They are working on a fix.
http://www.cbc.ca/beta/news/canada/no...