my cell phone does not work when it plug out.I have no idea .it relates to its battery or anything else?

  • 1
  • Question
  • Updated 3 years ago
  • Answered
Photo of Farzad Akbaryan

Farzad Akbaryan

  • 70 Points

Posted 3 years ago

  • 1
Photo of Marnie1


  • 306 Points 250 badge 2x thumb
Have you tried using different chargers? If different chargers don't work it could be a battery issue or your charging port might be damaged. If testing it out with multiple chargers doesn't work, visit a Koodo store and they can take a look at it for you.

This conversation is no longer open for comments or replies.