My Brand new LGG3 won't send screen shots

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  • Question
  • Updated 3 years ago
  • Answered
My brand new LG g3 wont send screen shot pics. I get the message my message wasn't supported and was deleted
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SARAH CONNELL

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Posted 3 years ago

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Photo of Mitchell Palmater

Mitchell Palmater

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what are you pressing to take a screen shot?
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Andrew

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In order to send a picture message data must be enabled on your phone, other wise it will not work.
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SARAH CONNELL

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data was enabled
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SARAH CONNELL

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no i was trying to send a screen shot
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Mitchell Palmater

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Yeah I'm sorry I totally misunderstood the question.
Have a look at your APN settings.

They should look like this!!
APN: sp.koodo.com 
Proxy server: 74.49.0.18 
Port: 80 
Username: 
Password: 
Server: 
MMSC: http ://aliasredirect.net/proxy/koodo/mmsc 
Proxy server: 74.49.0.18 
Port: 80 
MCC : 302 
MNC : 220 
APN type :
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SARAH CONNELL

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my mom who has iPhone 4 didn't get it, my sister who has the same phone as me didn't get the pic. But my Half sister who has a iPhone 5 something got the pic 
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Mitchell Palmater

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Maybe its your mom and your sister who have their data turned off.
Your half sister might have it turned on and thats why she got it.
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SARAH CONNELL

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to take the screen shot i pressed the volume down and the power button
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Mitchell Palmater

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do you have data turned on,
Do you have data on your plan.
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SARAH CONNELL

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My recipients get the message this text was not supported and was deleted 

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Spence

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I take it you can browse the internet ok?

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