My BLU Android phone doesn't ring when I get a call? All other notifications make a sound?

  • 1
  • Question
  • Updated 1 year ago
  • Answered
I've tried adjusting all my Settings, but nothing seems to work.  It's only an issue when I receive an actual telephone call.
Photo of Paula

Paula

  • 202 Points 100 badge 2x thumb

Posted 1 year ago

  • 1
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
Have you made sure priority mode is off?

Which BLU do you have?
Photo of Paula

Paula

  • 202 Points 100 badge 2x thumb
I have a Life 1x2 - Android 6.0.1
Photo of Paula

Paula

  • 202 Points 100 badge 2x thumb
I think my priority setting is off. This is my first smartphone. The operator is not so smart.
Photo of Paula

Paula

  • 202 Points 100 badge 2x thumb
Oop, my telephone ringer is working now!
Thanks for your help!
Photo of DJ

DJ

  • 792 Points 500 badge 2x thumb
You say you don't use a carrier. You only use voip. I would check that it might be voip causing the problem and not the phone or another app.
Photo of Paula

Paula

  • 202 Points 100 badge 2x thumb
No, I use the Telus network.
Photo of David

David, Mobile Master

  • 88,508 Points 50k badge 2x thumb
You can make & receive calls?  It just does not ring?
Photo of Paula

Paula

  • 202 Points 100 badge 2x thumb
Yes, I can make calls.  And if I happen to be looking at my phone & see a message indicating that someone is phoning me I can answer it.
Photo of Allan

Allan, Mobile Master

  • 57,086 Points 50k badge 2x thumb
Do you have Bluetooth or do not disturb turned on? Is the ring volume down? Some phones have different volume settings so you can have the volume up for notfications and everything else but down for your ringer.
Photo of Paula

Paula

  • 202 Points 100 badge 2x thumb
Yup, I have media, alarm & ring volumes all set at maximum.
Photo of Paula

Paula

  • 202 Points 100 badge 2x thumb
No, Bluetooth & Do Not Disturb are turned off.
Photo of Chad Burr

Chad Burr, Mobile Master

  • 203,968 Points 100k badge 2x thumb
What about priority mode?

Do you have a ring tone set?
(Edited)
Photo of Paula

Paula

  • 202 Points 100 badge 2x thumb
Yes, I set a ring tone.
Just tested it by phoning from my land line & it's ringing!
Photo of Paula

Paula

  • 202 Points 100 badge 2x thumb
Good news - my telephone ringer is working now!
Not sure what did the trick because I investigated all your suggestions & rejigged a number of things.  Thanks for all your respones - much appreciated!
Photo of David

David, Mobile Master

  • 88,508 Points 50k badge 2x thumb
YAY!  Thanks for updating the community with your success.