my billing

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  • Question
  • Updated 5 months ago
I was supposed to be charged $60.00 for each phone total$120.00 but there's an additional $7.00 charge? Will this be corrected?
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Brenda Scott-Price

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  • frustrating

Posted 5 months ago

  • 1
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Paul Deschamps, Mobile Master

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What does your bill say the $7 charge was for?
Download pdf of bill and it will explain chsrges
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Brenda Scott-Price

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Dinh, Mobile Master

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You could click on the "download bill" pdf and see detail of the charges.

The (!) was a sign of overage, you might went over your data, minutes (long distance) or other things.
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Bernard, Official Rep

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@Brenda, you had some long distance charges to the US on one of the lines. If there were some plan changes, proration for the month would also have an impact.