My bill has been going up 1 dollor every month

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  • Updated 2 years ago
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Crystal Thompson

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Posted 2 years ago

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Goran, Mobile Master

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Could you tell us where it has gone up 1 dollar? 1 dollar per month once? Or every month 1 additional dollar per month? What does it say exactly?
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Bernard, Official Rep

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@ Crystal pls check you bill for overage usage. Extra minutes, or long distance outside of Canada etc. That is often the answer why the bill may vary. 
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Crystal Thompson

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June 2016
Date Transaction Detail
Jun 1 invoice
Mailed yes
Due Date Jun 27
Previous Balance $157.37
Invoice Amount $158.42
Amount Due $158.42

May 2016 back to top
Date Transaction Detail
May 26 payment received
Method Of Payment Electronic Funds Payment
PHONE PAYMENTS
Original Amount $157.37
Amount Due $0.00
May 1 invoice
Mailed yes
Due Date May 27
Previous Balance $156.20
Invoice Amount $157.37
Amount Due $157.37

April 2016 back to top
Date Transaction Detail
Apr 28 payment received
Method Of Payment Electronic Funds Payment
PHONE PAYMENTS
Original Amount $156.20
Amount Due $0.00
Apr 1 invoice
Mailed yes
Due Date Apr 26
Previous Balance $73.96
Invoice Amount $156.20
Amount Due $156.20
it said additional airtime, but i have unlimited talk
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Crystal Thompson

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First of all I was not outside od Canada.secondly that still doesnt explain why my bill is going up 1 $
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Timo Tuokkola, Mobile Master

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Calls to numbers outside of Canada.
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Crystal Thompson

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nope got no friends or reason to call out side of Canada.
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Goran, Mobile Master

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Is it the same amount in those lines referenced monthly? I it's not regular then it could be a mistaken call. I once touched a Canadian area code number on a Web page on the phone and since it had + on it too it assume assume dialed +64 country code and it connected. I didn't mak the connection why until after a while later
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Crystal Thompson

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that is possible, I will go back and check each month

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