My bil is riidiculous very pissed

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  • Updated 3 years ago
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Janice Deitcher

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  • anxious

Posted 3 years ago

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Chad Burr, Mobile Master

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Hi Janice,

Is this your first bill? Can you explain what about it you don't like?
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Janice Deitcher

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No I have been with them over five years and never ever got a bill
With so much overage I have no wifi out of my home and then I go and ask for data and they say this is the best for me yes maybe when I was with an idiot for a boyfriend now I'm alone and smacked with a bill of over 100 .00'yhsy I cannot afford
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Dennis, Mobile Master

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You're lack of punctuation confuses me.

What does the boyfriend have to do with this issue? Did he rack up charges on your phone?
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Janice Deitcher

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I wouldn't know we don't talk he use to pay my acct I had no access now I set it up myself and getting hit with all kinds of charges
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Mathieu Carrier

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Ok but what are these charges
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Chad Burr, Mobile Master

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You're not providing enough information for us to help you.?

Check your bill, page 3 and 4 show what you are changed for.

If you have overages, you need to modify your use our choose a plan that better suits your needs
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Dennis, Mobile Master

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+1 Chad
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Mathieu Carrier

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Have you tried calling customer support to see if they can help? 
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Mathieu Carrier

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Dial 1-866-99-KOODO (1-866-995-6636) or *611 from your koodo phone

Hours of operation (Eastern Standard Time):

Monday − Friday: 9am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm
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5s

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Koodo can be pleasantly occomodating, with pleasantly civil customers.
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Janice Deitcher

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I did that
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Melissa

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I would call support and just talk to them about your bill and maybe possibly look for ways that you can save on it. I have prepaid just for that reason. I like having control fo what i spend :) although hubby has post paid he finds he spends more than he uses but loves koodos :)

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